10-24-2010, 08:52 PM
Join Date: Mar 2005
Location: Others run out when we run in
PIN: No Pin just a Tack
Post Thanks: 43
Thanked 588 Times in 581 Posts
New email messages appear to be coming from a different source than intended by the sender.
The possible causes of this issue are as follows:
An incorrect messaging service is being used. BlackBerry smartphones associated with BlackBerry Internet Service and BlackBerry Enterprise Server accounts, or BlackBerry Internet Service and BlackBerry® Desktop Redirector accounts, give BlackBerry smartphone users the option to specify which messaging service is used to send email messages.
The default messaging service is used when sending an email message to a contact for the first time.
Back to top
Determine the default email service, and change to the correct email service by completing the following steps:
Go to Options > Advanced Options > Message Services.
The Messaging (CMIME) option displays the current default service.
Display the menu and select an available alternative service.
When the default service is selected, display the menu and save the changes. This setting determines which email service is used when a new email message is composed, or when a contact is selected from the address book, and Email <contact name> is selected from the menu.
It is possible to make changes to the option selected in the procedure above for individual contacts or for email messages while the BlackBerry smartphone user is composing an email message. To do this, complete the following steps:
Scroll to the top of the Compose screen, and highlight the Send Using option.
Display the menu, and select the email service from where the email message is sent.
When the above steps are performed for an individual contact, the change will be saved. The next time an email message is sent to that contact, the same email service will be used to send the message.
Note: In BlackBerry® Device Software 4.2.2 and later, the Message Services option is replaced by Default Services. To change the default messaging service, go to Options > Advanced Options > Default Services.
__________________ If someone helps, tell them by clicking the Thanks buttonî
9810 BES Z10 on BES 9700 BIS