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Old 10-24-2010, 08:24 AM   #1 (permalink)
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Default cant get contacts from gmail account *to* BB

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Just got my Torch last day...first BB for me. I enabled IMAP on this gmail account and went through the quick routine (online) of enabling it for the BB. I saw that synchronization of contacts was checked off and when I finished activating the account on the BB it looked like I could see some sort of synchronization taking place BUT it appears that it went only one way i.e. from the BB (I have less than 50 contacts) TO the on line gmail account. So the 300 email contacts on my on line gmail account did not go to the TORCH . Where have I gone wrong?

PS There is only one CONTACT list on the BB....right? ie phone and email all together...right?
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Old 10-24-2010, 09:05 AM   #2 (permalink)
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It might take a bit of time to sync.

I would make sure they are in your contact list in Gmail and not the recent contacts or something like that. Also make sure you have filters on in your BB contact list (hit the menu key and choose filters make sure nothing is checked)
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Old 10-24-2010, 04:33 PM   #3 (permalink)
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Thanks for the reply Steve.

The only contacts I can see on my Torch are the 52 I had brought in via Oulook a couple of days earlier using Blackberry Desktop V6 with the Torch physically connected to the laptop.

I checked the filters as you suggested and I see PERSONAL and BUSINESS and both are unchecked.

I am not sure if it is related but I think I notice that in the short time I have used the TORCH viewing new emails coming into the gmail account in question I would have thought the email address of the sender would have been automatically been included in the BB Contacts but still just the original 52 .

Where did those 300 gmail contacts go, if they came across at all, to the TORCH .

Last edited by copperbeech : 10-24-2010 at 04:43 PM.
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Old 10-24-2010, 09:10 PM   #4 (permalink)
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Try this

http://www.blackberry.com/btsc/micro...00%20888927438
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Old 10-24-2010, 09:47 PM   #5 (permalink)
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tsac, prior to your post I believe I have done this exact procedure now two or three times (deleting the account each time to start fresh). The only difference is that each time I had done these steps online rather from within the BB as this article describes. That shouldn't make a difference...should it?

And all seemed fine each time (i.e. messages arrive as expected with synchronicity re messages received and sent between the BB and the online GMAIL account). The only issue each time is no migration of the online GMail contacts to the Torch.
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Old 10-24-2010, 10:49 PM   #6 (permalink)
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Okay now I see a bit more of what has happened :

The 52 contacts which were in my Torch replaced all the contacts that were in the online GMAIL account in the "My Contacts" section (I have no idea how many of the previous "My Contacts" were wiped out).

So does this information help in making my next try for Contact sync successful; so that "All Contacts" in Gmail find its way to the BB?

Last edited by copperbeech : 10-24-2010 at 11:04 PM.
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