10-27-2010, 08:54 AM
Talking BlackBerry Encyclopedia
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| | blackberry attachments sometimes missing
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i have a user which makes use of a 9700 with OS 126.96.36.1996, and it seems like sometimes the blackberry doesnt display attachments, or bether, it doens't see there are attachments.
up until now i could only find posts about people not receiving attachments at all, but this is not the problem here. i have an example excel which didn't arrive in the users inbox, when we look in his outlook we can clearly see the attachment. if i send the attachment to my account, and then send the same attachment to this user, he can see the attachment correctly (theres also a paperclip icon in his maillist indicating the email contains an attachment, while the other mail only contains an envelope indicating the email doenst contain attachments (while it actually should). notice: the problem is intermittend, so it cant be the attachment service.