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Old 11-01-2010, 06:36 AM   #1 (permalink)
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Exclamation Impossible to backup "Messages" and "Saved messages"

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I'm going to change my 8310 BB so I have done a full backup but it failures to save the messages and saved messages databases. When I look into old backups (some of them have been made months ago) this two databases have not been saved on most recent and are marked as "read only" and grey coloured on most older backups. So I cannot even restore and old backup :(

I have done some "googling" about the fact and I have only found solutions related to delete Desktop(SYNC) Service Book, but this is related to BES and I'm on BIS.

Would anyone know how to solve this annoying problem?
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Old 11-01-2010, 08:28 AM   #2 (permalink)
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Does your device have an IT Policy on it (from a BES)? If so, that could be causing the issue.
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Old 11-01-2010, 08:54 AM   #3 (permalink)
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No, I'm on BIS. Never have been on BES.
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