BlackBerry Forums Support Community               

Closed Thread
LinkBack Thread Tools
Old 11-03-2010, 03:33 AM   #1 (permalink)
New Member
Join Date: Nov 2010
Model: 9700
Carrier: Local Israel Carrier Orange
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Problems with reconnecting to a saved Wi-Fi

Please Login to Remove!

I'm a tester and part of my job is testing connectivity issues
My problem is with BB 9700 both with os 5.0
The BB has a saved Wi-Fi network and when I try to connect to it in the first time everything is Ok
But, as a part of my tests I need to start working with Wi-Fi, clos it, moving to 3G and then return to the Wi-Fi
In my 2 devices I have the same problem that after closing the Wi-Fi and opening it ( manually through the device) it's not connecting
The BB finds the network but the connection is not established properly
Are you familiar with this problems?
Is this related to the os? or to the router?
What do I need to change?
The only that the device is establishing connection again is only after rebooting the device
I test also on iPhone that doesn't have this problems...

Old 11-05-2010, 07:56 PM   #2 (permalink)
BlackBerry Mensa
tsac's Avatar
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: 10.010219
PIN: No Pin just a Tack
Carrier: at&t
Posts: 8,779
Post Thanks: 46
Thanked 637 Times in 627 Posts

try reading this article from RIM

KB20526-"Failed to connect to the Internet" appears on a BlackBerry smartphone that attempts to connect to a hotspot using Wi-Fi connection
If someone helps, tell them by clicking the Thanks button

9810 BES
Z10 on BES
Old 11-06-2010, 06:10 PM   #3 (permalink)
Latino Hasta La Muerte
Join Date: Jan 2005
Location: Denville, NJ.
Model: Class
OS: 10.3.1
PIN: 3324918D
Carrier: Verizon
Posts: 9,055
Post Thanks: 52
Thanked 311 Times in 296 Posts

My home network connects automatically all the time, no issues. But with something like Starbucks, a login (even though it's free) is required each time. So the Starbucks free WiFi won't connect automatically even though it's a saved network.
Closed Thread

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Copyright 2004-2014
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.