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Old 11-04-2010, 03:59 PM   #1 (permalink)
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Unhappy Trouble with the internet (keeps loading with white screen) on BB 9700

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Hello,

I hope there are some, who can help me with my problem:
I've got a Blackberry 9700, but it's bought abroad, which means I don't have an agreement with T-mobile (and Blackberry I guess?), and I recently started having problems with going on the internet. It keeps saying "loading" and after a while when the blue line, where it says "loading" is complete, the screen is still white. I had no problems going on the internet before! and I can see that my phone is connected to the wireless internet and that it is receiving (the arrows appear), but it just doesn't show anything. When I push "help", the screen also appears white. I don't have any other problems with my phone at all, only with the internet/browsing.

Kind regards, Mbr
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Old 11-05-2010, 06:51 PM   #2 (permalink)
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sounds like your current carrier detected the BB and has removed the service books for access to the internet.

Call the " Don't know " carrier and get a blackberry data plan.
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