BlackBerry Forums Support Community               

Closed Thread
LinkBack Thread Tools
Old 11-04-2010, 03:59 PM   #1 (permalink)
New Member
Join Date: Nov 2010
Model: 9700
Carrier: Don't know
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Unhappy Trouble with the internet (keeps loading with white screen) on BB 9700

Please Login to Remove!


I hope there are some, who can help me with my problem:
I've got a Blackberry 9700, but it's bought abroad, which means I don't have an agreement with T-mobile (and Blackberry I guess?), and I recently started having problems with going on the internet. It keeps saying "loading" and after a while when the blue line, where it says "loading" is complete, the screen is still white. I had no problems going on the internet before! and I can see that my phone is connected to the wireless internet and that it is receiving (the arrows appear), but it just doesn't show anything. When I push "help", the screen also appears white. I don't have any other problems with my phone at all, only with the internet/browsing.

Kind regards, Mbr
Old 11-05-2010, 06:51 PM   #2 (permalink)
BlackBerry Mensa
tsac's Avatar
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: 10.010219
PIN: No Pin just a Tack
Carrier: at&t
Posts: 8,776
Post Thanks: 46
Thanked 637 Times in 627 Posts

sounds like your current carrier detected the BB and has removed the service books for access to the internet.

Call the " Don't know " carrier and get a blackberry data plan.
If someone helps, tell them by clicking the Thanks button

9810 BES
Z10 on BES
Closed Thread

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Copyright 2004-2014
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.