11-06-2010, 03:47 PM
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| | Anyone noticed Outlook crashing after DM6 installed?
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Hi All, odd question. Our Outlook 2010 (and 2007, tried that also) seems to crash randomly ever since installing Desktop Manager 6.0. We have narrowed it down to the Blackberry software by reformatting, running with out just fine with no Outlook problems . . . once installing, we end up with ntdll.dll errors in Outlook. This is not ALL the time, once or twice a day.
Anyone else noticed this? Doesn't make a whole lot of since as it does NOT occur when syncing or even when using the desktop manager software. It's actually not even running when Outlook is being used (and crashing), but it seems to occur every hour or two when using Outlook whenever Desktop Manger 6.0 is installed on the system.
Not sure what's going on. RIM claims they are looking into it, but trying to find out if anyone else out there has noticed strange Outlook behavior since the install of DM6?
Operating system on the computer is Windows 7 Home Premium 32 bit, Office is 32 bit version also. Sycning (when done) is via USB, not Bluetooth (although the computer does have a bluetooth adapter).