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Old 11-07-2010, 03:32 AM   #1 (permalink)
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Default Lost my BB Tour - Please read and post if you have any suggestions

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I lost my Tour last night and have since had the service suspended with Verizon. I'm pretty sure the finder has been using the phone since out of the hundreds of calls I have made, only half of them went straight to voice mail. I checked the call log online and didn't see any outgoing calls made from the phone. I did however find a text to a number I didn't recognize that happened just around when I lost my phone. When I called that number, the message said that number was not currently accepting calls? Have I found my thief?

I have given up hope (mostly) that I'm ever going to see my phone so now I really just want to know if this SOB is going to be able to use my phone. If they were to use a new SIM card for Verizon or any other service provider, would they be able to? Would they have to unlock the phone? And what exactly can you even do on a BB without any service? How useful is this device to them right now? Say they sold it to someone else, would that person be able to even use it?

Also I saw on a lot of posts on craigslist that were selling BBs that some of these phones came with clean ESNs. What is an ESN and are these stolen phones? I've been trying to play detective and trying to figure out if any of these posters are the thief but I've been unsuccessful.

Does anyone have any suggestions? And no, unfortunately, my phone was not password protected so.. way too much of my personal information is in someone's hands right now...
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Old 11-07-2010, 04:33 AM   #2 (permalink)
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This isn't helpful to you, but may be helpful to others that learn / read from this.

Here is my beef with NOT password protecting your device. You aren't just compromising YOUR information. You have compromised ALL information, yours and everyone elses who my be in your device contacts.

PEOPLE - password protect your devices!!!!
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Last edited by devnull : 11-07-2010 at 04:36 AM.
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Old 11-07-2010, 06:09 AM   #3 (permalink)
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The only part I will try to clarify for you is that Verizon is a CDMA carrier and the sim card does not control the use of the phone as it does with ATT. Did you just suspend the service or report the phone stolen? if you report it stolen they will mark the ESN stolen. By the way the ESN is the unique number in the phone that is never duplicated (much like a mac address on a computer).
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Old 11-07-2010, 06:42 AM   #4 (permalink)
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Even though Verizon will block the CDMA side of the device and no one will be able to use the device on Verizon, the GSM side will most likely be usable still.
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Old 11-07-2010, 07:11 PM   #5 (permalink)
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I would try sending a text to the number you found had been called. If it's a cell then maybe the person will respond and be honest or at least tell the person who did call someone is looking for their phone.

If you have a spare Email address or one that was loaded on it from a BIS, change the password on the email service site now.

Keep trying, at some point they may get the message.
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Old 11-09-2010, 01:48 AM   #6 (permalink)
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Quote:
Originally Posted by wmeyer51 View Post
The only part I will try to clarify for you is that Verizon is a CDMA carrier and the sim card does not control the use of the phone as it does with ATT. Did you just suspend the service or report the phone stolen? if you report it stolen they will mark the ESN stolen. By the way the ESN is the unique number in the phone that is never duplicated (much like a mac address on a computer).

Thanks you for the post.
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Old 11-11-2010, 08:05 PM   #7 (permalink)
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Default Re: Lost my BB Tour - Please read and post if you have any suggestions

OP - sorry for the frustration you're experiencing with the phone loss.

It won't help this time, but a free app, Lockout Mobile Security, is available in BB Apps. It runs anti-virus, backs-up all contacts, photos and has a remote locate feature in the event your phone is lost or stolen.

I've run this on my 9000, 9700 and now 9800 with no issues...oh yeah, it's FREE!
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