11-10-2010, 08:47 PM
Join Date: Mar 2005
Location: Others run out when we run in
PIN: No Pin just a Tack
Post Thanks: 44
Thanked 606 Times in 598 Posts
Sometimes a new cell phone including a BB will take a bit to "break" in and then the keys will work better. Not sure how new this BB is but if you use it a lot and this does not clear up before the warrantee period is up have it replaced. As I suggested this is normal but some never work in.
It may also take you a bit to get used to the keys.
Your post indicates a 9780 but your info states 9700. If so, please update the model.
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9810 BES Z10 on BES 9700 BIS