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Old 11-09-2010, 09:56 AM   #1 (permalink)
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Default Sudden problems with getting a pc connection

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Hey all!

Just new to the forum because off a blackberry problem I'm stuck with for a few days now and hoping sombody here knows the answer.

I'll explain:

A few days ago I was trying to install blackberry app world, during the installation my blackberry frooze when he was rebooting.
I unplugged the bb and turned him back on. ( no problems I thought )

But after this incident I can't seem to make a connection with my bb desktop!
I can still use the bb as mass storage so no problems with my cable or usb port on the bb it self.

Now I know some off you are going to say to search the forums before making a post but trust me I did

I tried all " fixes " from:
1. changing usb ports
2. disabeling power management
3. performing a clean uninstall / reinstall off the bb desktop (incl drivers )
4. soft resetting the bb
5. trying to plug in when the device is off ( read this somewhere )

6. This is where it gets fishy: another fix is manualy installing the drivers by going to hardware and trying to re-install the drivers.
Now the problem here is
A. That my bb isn't located under the universal serial bus controllers but under ' other devices '.
B. When I try to install the drivers manually I always get the notification that my drivers are found but can't be installed because it seems that the action is denied. ( I'm guessing this is the main problem but I don't have any idea what to do )

I tried installing the drivers from the site but I still get a " new device warning " even when the drivers are installed.

My BB is a Curve 8900 btw

thnx in advance everybody !

Grtz Pachaa

Last edited by Pachaa : 11-09-2010 at 10:02 AM.
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Old 11-09-2010, 10:16 AM   #2 (permalink)
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Did you reboot the PC and do a battery pull on the BB?
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Old 11-09-2010, 11:31 AM   #3 (permalink)
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yes I did ! left the battery out for 30 sec and still no response
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Old 11-09-2010, 11:41 AM   #4 (permalink)
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But did you reboot the PC too?
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Old 11-09-2010, 11:46 AM   #5 (permalink)
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do you mean removing the battery and then rebooting the pc at the same time?
Didn't try that yet will give it a shot !
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Old 11-09-2010, 12:37 PM   #6 (permalink)
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Ok again the same problem when I'm trying to install the drivers, still says:
" drivers are found but acces denied when trying to install "
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Old 11-09-2010, 12:41 PM   #7 (permalink)
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Are you running Windows Vista on the PC by any chance?

Try running Windows restore from just prior to the even occurring and see if that fixes it.
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Last edited by Dubdub : 11-09-2010 at 12:43 PM.
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Old 11-09-2010, 12:45 PM   #8 (permalink)
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Already did this so I'm thinking the app world installation maybe corrupted my firmware ?
could this be possible ?

Last edited by Pachaa : 11-09-2010 at 12:49 PM.
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Old 11-09-2010, 01:15 PM   #9 (permalink)
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Quote:
Originally Posted by Pachaa View Post
Already did this so I'm thinking the app world installation maybe corrupted my firmware ?
could this be possible ?

Double checked and didn't use the right system restore date!
Did it now and it works again ! xD

Who would have thought the answer would be so simple.
thnx for help all and consider this topic closed ^^
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Old 11-09-2010, 01:47 PM   #10 (permalink)
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ok a quick side question now, the problem seems to be triggered by bb app world, cause when I install bb app world browser plug in again, the problem is back ( can't connect to pc )

This ofc can't be right so does anybody know a reason why this would happen ?

thnx

Last edited by Pachaa : 11-09-2010 at 03:20 PM.
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