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Old 11-09-2010, 06:21 PM   #1 (permalink)
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i have a 8900 curve but i'm having problems with it... i have no icon to access the internet or anything online to be fare... i've made countless calls to vodafone but they assure me my settings are applied.

can anyone shed any light?
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Old 11-09-2010, 06:43 PM   #2 (permalink)
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Please do not double post. Once is enough. Your second thread has been deleted.

Have you done a battery pull?

Do you have a BB data plan?

Have you resent the service books?

Have you tried to unhide all apps?
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Old 11-09-2010, 07:20 PM   #3 (permalink)
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how do i unhide apps?
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Old 11-09-2010, 07:22 PM   #4 (permalink)
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Quote:
Originally Posted by neal_reed View Post
how do i unhide apps?
Go to the page with all the icons > click the blackberry button > scroll down to show all
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Old 11-09-2010, 07:44 PM   #5 (permalink)
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there is no option to show all, theres move hide delete add folder edit folder switch application. if i hold the bb button and scroll across i see the browser icon only it says i need to configure the service book entries.

mean anything to you?

and thank you for trying to help me

neal
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Old 11-09-2010, 08:07 PM   #6 (permalink)
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Do you have a BB data plan?
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Old 11-09-2010, 08:22 PM   #7 (permalink)
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whats one of them? i have no understanding of bb's at all. layman's terms plz
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Old 11-09-2010, 08:30 PM   #8 (permalink)
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You need a specific BB data plan from your cell carrier for RIM services such as the BB browser, BBM, email, etc. Do you have that?
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Old 11-09-2010, 08:30 PM   #9 (permalink)
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A blackberry data plan is a data plan designed to make blackberries work properly. A generic data plan will not allow full use of your blackberry, specifically any inherently BB functions such as push email, use of the built in BB browser, BB messenger, etc., as all of these require use of the RIM servers which can only be obtained by getting a blackberry data plan. See the FAQ: What do I need a Data Plan for? - BlackBerryFAQ
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Old 11-09-2010, 09:09 PM   #10 (permalink)
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no... i need to call voda again dont i?
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Old 11-09-2010, 09:33 PM   #11 (permalink)
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Yep
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Old 11-10-2010, 06:00 PM   #12 (permalink)
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hi dubdub... still having problems witth 8900, i can now access bb messenger and download apps from bb app world but the phone is still asking for bis & bes and still says to contact service provider. i've even spoke to some american bird @ blackberry but she wasn't a great deal of help. voda have hit a brick wall too. am i missing a setting on the phone to switch on or allow bb settings? i know the phone is working rite ie system controls etc but its just having a bad day as far as tintirnet is concerned. can you have a think?
you seem to be a bb guru (i hope anyway lol)

hope to hear from you soon

neal
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Old 11-10-2010, 06:44 PM   #13 (permalink)
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What app is asking for BIS/BES?

See our FAQ on how to set up email. You will need to go to the specific Voda BIS site.
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