BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 11-13-2010, 09:00 AM   #1 (permalink)
New Member
 
Join Date: Jul 2005
Model: 9650
Carrier: sptint
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Huge mistake-I purchased Samsung Epic

Please Login to Remove!

A few months ago I was convinced by a Sprint kiosk store how cool the 4G Sprint Epic would be in place of my Blackberry Curve. Oh yes it syncs with Outlook!

After 40 calls to Sprint service and 3 visits to the repair store, Sprint's customer service gave me Samsung's phone number so I could figure it out myself why the phone wouldn't send & receive email on a usable basis. Guess what? They said the Epic cannot operate in the business world with Outlook.
Instantly, every Sprint rep now had a new talking point, Sprint Epic's are not for business. Sorry you bought it, but tough luck. I fineally manuvered to a position in which I didn't lose too much as I sold the Epic and got a new BB 9650.

I wonder how many thousand have made te same mistake?
Offline  
Old 11-13-2010, 09:23 AM   #2 (permalink)
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: iPh6
Carrier: AT&T
Posts: 27,821
Post Thanks: 33
Thanked 442 Times in 382 Posts
Default Re: Huge mistake-I purchased Samsung Epic

I have the Samsung Vibrant (T-Mobile) and the e-mail to Exchange (not to Outlook - to Exchange) is rock solid. How are you trying to get the e-mail to the Epic?
Offline  
Old 11-13-2010, 10:41 AM   #3 (permalink)
Spam Reporter
 
dc/dc's Avatar
 
Join Date: Oct 2005
Location: IAD
Model: 6230
Carrier: Voicestream
Posts: 14,530
Post Thanks: 220
Thanked 345 Times in 311 Posts
Default Re: Huge mistake-I purchased Samsung Epic

I'm sorry to say, but it is your fault for not researching what device would best meet your needs. Mobile telephone salespeople are as bad, if not worse, than used car salespeople.
__________________
I h8 txtspk.
Offline  
Old 11-13-2010, 11:07 AM   #4 (permalink)
BlackBerry Mensa
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: 10.010219
PIN: No Pin just a Tack
Carrier: at&t
Posts: 8,437
Post Thanks: 43
Thanked 598 Times in 591 Posts
Default Re: Huge mistake-I purchased Samsung Epic

"They said the Epic cannot operate in the business world with Outlook."


If you have that in writing from Samsung you may be able to get out of your contract and get back to Blackberry. Worth a try.
__________________
If someone helps, tell them by clicking the Thanks button


9810 BES
Z10 on BES
9700 BIS
Offline  
Old 11-13-2010, 11:55 AM   #5 (permalink)
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: iPh6
Carrier: AT&T
Posts: 27,821
Post Thanks: 33
Thanked 442 Times in 382 Posts
Default Re: Huge mistake-I purchased Samsung Epic

That I want to see...
Works fine with ActiveSync to Exchange 2003 servers...
Offline  
Old 11-13-2010, 12:06 PM   #6 (permalink)
New Member
 
Join Date: Jul 2005
Model: 9650
Carrier: sptint
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Re: Huge mistake-I purchased Samsung Epic

I had my own domain and needed to operate through a Pop3 account. Again, Sprint customer service said this was no problem. Back to BlackBerry for life.

Every Droid phone should come with a marine trolling battery in a wheeled cart.
Offline  
Old 11-13-2010, 12:09 PM   #7 (permalink)
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: iPh6
Carrier: AT&T
Posts: 27,821
Post Thanks: 33
Thanked 442 Times in 382 Posts
Default Re: Huge mistake-I purchased Samsung Epic

POP3 accounts are not business world. Consumer grade at best.
Glad your BlackBerry is working on POP3.
Offline  
Old 11-13-2010, 06:34 PM   #8 (permalink)
Latino Hasta La Muerte
 
Join Date: Jan 2005
Location: Denville, NJ.
Model: 7250
OS: 4.1
PIN: G!!!
Carrier: Verizon
Posts: 9,045
Post Thanks: 52
Thanked 305 Times in 293 Posts
Default Re: Huge mistake-I purchased Samsung Epic

I too purchased an Epic for a brief flirtation with Android. Some cool features, but it comes down to your own specific needs in the end. If you're focus is professional grade messaging and PIM functions, BlackBerry remains king of the hill.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.