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Old 11-13-2010, 09:00 AM   #1 (permalink)
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Default Huge mistake-I purchased Samsung Epic

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A few months ago I was convinced by a Sprint kiosk store how cool the 4G Sprint Epic would be in place of my Blackberry Curve. Oh yes it syncs with Outlook!

After 40 calls to Sprint service and 3 visits to the repair store, Sprint's customer service gave me Samsung's phone number so I could figure it out myself why the phone wouldn't send & receive email on a usable basis. Guess what? They said the Epic cannot operate in the business world with Outlook.
Instantly, every Sprint rep now had a new talking point, Sprint Epic's are not for business. Sorry you bought it, but tough luck. I fineally manuvered to a position in which I didn't lose too much as I sold the Epic and got a new BB 9650.

I wonder how many thousand have made te same mistake?
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Old 11-13-2010, 09:23 AM   #2 (permalink)
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Default Re: Huge mistake-I purchased Samsung Epic

I have the Samsung Vibrant (T-Mobile) and the e-mail to Exchange (not to Outlook - to Exchange) is rock solid. How are you trying to get the e-mail to the Epic?
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Old 11-13-2010, 10:41 AM   #3 (permalink)
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Default Re: Huge mistake-I purchased Samsung Epic

I'm sorry to say, but it is your fault for not researching what device would best meet your needs. Mobile telephone salespeople are as bad, if not worse, than used car salespeople.
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Old 11-13-2010, 11:07 AM   #4 (permalink)
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Default Re: Huge mistake-I purchased Samsung Epic

"They said the Epic cannot operate in the business world with Outlook."


If you have that in writing from Samsung you may be able to get out of your contract and get back to Blackberry. Worth a try.
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Old 11-13-2010, 11:55 AM   #5 (permalink)
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Default Re: Huge mistake-I purchased Samsung Epic

That I want to see...
Works fine with ActiveSync to Exchange 2003 servers...
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Old 11-13-2010, 12:06 PM   #6 (permalink)
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Default Re: Huge mistake-I purchased Samsung Epic

I had my own domain and needed to operate through a Pop3 account. Again, Sprint customer service said this was no problem. Back to BlackBerry for life.

Every Droid phone should come with a marine trolling battery in a wheeled cart.
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Old 11-13-2010, 12:09 PM   #7 (permalink)
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Default Re: Huge mistake-I purchased Samsung Epic

POP3 accounts are not business world. Consumer grade at best.
Glad your BlackBerry is working on POP3.
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Old 11-13-2010, 06:34 PM   #8 (permalink)
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Default Re: Huge mistake-I purchased Samsung Epic

I too purchased an Epic for a brief flirtation with Android. Some cool features, but it comes down to your own specific needs in the end. If you're focus is professional grade messaging and PIM functions, BlackBerry remains king of the hill.
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