Originally Posted by John Clark
On the device you need to use your email address associated with the BlackBerry ID and the password to login. That still doesn't work?
The official response from RIM on this is to contact your carrier for assistance and if they can't help to have them escalate your case to RIM.
Yes i do use the login details i signed up with, but no luck. I will contact my provider tomorrow if no other alternatives are provided in here. Thanks