BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 11-18-2010, 11:24 AM   #1 (permalink)
New Member
 
Join Date: Nov 2010
Model: 8900
PIN: N/A
Carrier: AT&T
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Exclamation Why is my mom's Blackberry Bold automatically inserting a text when trying to text?

Please Login to Remove!

My mother is very much technologically challenged. ha ha. She is more than 2,000 miles away and I am trying to help her with a problem she is having with her Bold. She says that she sent a text to someone and then the next day she decided she wanted to delete the text(s). She pushed the blackberry button and she thinks that instead of deleting the text(s) she did something else by accident. Now when she trys to text someone that text automatically pops up and she deletes it and it pops up again and she is accidentally sending that text to people. It's actually kinda funny but I'm sure it is driving her nuts. So someone please help !!!
Leah
Offline  
Old 11-18-2010, 02:00 PM   #2 (permalink)
Tom
Admin & Founder
 
Join Date: Aug 2004
Location: Kitchener-Waterloo, On, Canada
Model: 9800
OS: 3.1415926
PIN: UnDisclosed
Carrier: Rogers
Posts: 5,268
Post Thanks: 6
Thanked 105 Times in 25 Posts
Default Re: Why is my mom's Blackberry Bold automatically inserting a text when trying to tex

The only thing I can think of is if she saved it as a draft? It will continue being open and active as long as the draft is not deleted. The other parts kind of don't make sense, and the only other thing I can think of is to suggest doing a battery pull if there is a bug in the operating system.
__________________

Tom Glogowski Owner and Administrator
BlackBerryFAQ.com | BlackBerryForums.com | BlackBerryClub.com
Offline  
Old 11-19-2010, 09:58 AM   #3 (permalink)
BBF War Game Mod
 
Jadey's Avatar
 
Join Date: Oct 2006
Location: Denver CO
Model: Z10
OS: 10010614
PIN: SEEKRIT innit
Carrier: AT&T
Posts: 4,294
Post Thanks: 9
Thanked 29 Times in 23 Posts
Default Re: Why is my mom's Blackberry Bold automatically inserting a text when trying to tex

Yup, sounding a bit buggy.

Try a battery pull. Failing that, if your mother doesn't mind losing all text messages on BB, open SMS section > at top of list click menu button > delete prior
Should just clear out the lot.

Bit of a sledgehammer to crack a nut, but remote support is not always easy lol
__________________
Jadey : Groupware Infrastructure Architect, Denver CO
If I'm not here, I'm playing World's End on FaceBook. Mob/Mafia Wars are SOO last year
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: Why is my mom's Blackberry Bold automatically inserting a text when trying to text?
Thread Thread Starter Forum Replies Last Post
Bes 4.1.7 Mr2 Mikey_AGBoston BES Admin Corner 5 04-29-2010 03:37 PM
BES for Exchange 4.0.4 Available Now BlackBerryLinks BES Admin Corner 28 05-06-2006 11:38 AM
BES 4.1 for Exchange - Now Available to TSupport Customers jibi BES Admin Corner 86 03-31-2006 12:06 PM
[2005-05-11] BlackBerry Connection bfrye BlackBerry In the News 0 05-11-2005 10:16 AM





Copyright © 2004-2014 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.