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Old 11-19-2010, 03:02 PM   #1 (permalink)
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Default BB 9700, cannot sync ALL contacts to Outlook!

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I have exhausted all my options, please help!
Windows 7, Outlook 2003, BB Desktop Mngr 6.0, BB 9700.
I have over 300 contacts in my device and only about 200 get sync'd to Outlook, will greatly appreciate your help!
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Old 11-19-2010, 04:46 PM   #2 (permalink)
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Default Re: BB 9700, cannot sync ALL contacts to Outlook!

Interesting, I have the same problem, however I have noticed that those that do not sync are the ones that are sync with my e-mail address contacts. Is this your situation also?
I have stopped the e-mail synch, however at the top of my contacts they still state that they are. These contacts will not sync with Outlook. So the answer is....How does one remove the e-mail sync lock?
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Old 11-19-2010, 05:47 PM   #3 (permalink)
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Default Re: BB 9700, cannot sync ALL contacts to Outlook!

Are either of you using BES?
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Old 11-19-2010, 06:41 PM   #4 (permalink)
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Default Re: BB 9700, cannot sync ALL contacts to Outlook!

Unless you have used all the memory for apps you should not have this issue.
Way more than 200 can be loaded.

From Rim

When attempting to synchronize contacts over the wireless network, not all contacts are synchronized to the BlackBerry smartphone.
Environment

BlackBerry® Desktop Manager
BlackBerry® smartphone

Cause

There is a default of 8K (approximately 8,000 records) when synchronizing contacts over the wireless network.
Resolution

Perform one of the following two steps:

Reduce the number of contacts synchronizing over the wireless network to less than 8K.
Perform a wired synchronization which allows for 32K (approximately 32,000 records).
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Old 11-29-2010, 12:33 AM   #5 (permalink)
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Default Re: BB 9700, cannot sync ALL contacts to Outlook!

I have a Torch 9800. I am on a BES for work which currently wirelessly updates only my calendar and my contacts. The information for these calendar entries and contacts update perfectly on my BB.

I have a Windows 7 desktop PC at home. I have been trying to figure out a way to sync the calendar and contact data on my BB to my home Outlook.

I "unchecked" the "synching wirelessly" boxes for both the calendar and contacts on the BB and did all the Organizer synchronization settings in the BB Desktop software.

But when I hit "Sync", only the calendar entries completely transfer to my home Outlook calendar. Only 9 of my 349 contacts go from my BB to my home Oulook contacts. For some reason, it appears that the BB Desktop software does not recognize the contacts being updated by my work BES.

What gives? Am I doing something wrong?

Last edited by testasp : 11-29-2010 at 12:34 AM.
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Old 11-29-2010, 01:18 AM   #6 (permalink)
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Default Re: BB 9700, cannot sync ALL contacts to Outlook!

Quote:
Originally Posted by testasp View Post
I have a Torch 9800. I am on a BES for work which currently wirelessly updates only my calendar and my contacts. The information for these calendar entries and contacts update perfectly on my BB.

I have a Windows 7 desktop PC at home. I have been trying to figure out a way to sync the calendar and contact data on my BB to my home Outlook.

I "unchecked" the "synching wirelessly" boxes for both the calendar and contacts on the BB and did all the Organizer synchronization settings in the BB Desktop software.

But when I hit "Sync", only the calendar entries completely transfer to my home Outlook calendar. Only 9 of my 349 contacts go from my BB to my home Oulook contacts. For some reason, it appears that the BB Desktop software does not recognize the contacts being updated by my work BES.

What gives? Am I doing something wrong?
It is rude to post unrelated questions in other users' threads.
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Old 11-29-2010, 07:47 AM   #7 (permalink)
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Default Re: BB 9700, cannot sync ALL contacts to Outlook!

I'm sorry if I didn't put my post where it should have been placed. This is my first time ever trying one of these types of forums. It seemed the most relevant thread related to my issue.

Can you direct me to where I should place my question?
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