11-22-2010, 02:18 PM
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| | My email was left on a refurbished Blackberry
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So I have gone through 5 first generation storms, all of them died from not being able to take a charge any longer. They were returned to the store, and sent in to be refurbished. Recently I was contacted by a woman who had received one of my storms, saying it still had my email in it.
I contacted Verizon, who said they would walk her through a hard reboot of the phone, and that my personal information was not compromised. In follow up emails with Verizon they said that upon investigation, my email had been left on the phone, however that my personal information was secure (don't ask me how one equates to the other).
Has anyone else had this issue? It's extremely concerning to me that my information could have been traced back to me by a random user.
I have not received any information from Rim and Verizon saying how they plan on correcting the issue. However I'm considering getting a lawyer to pursue this is a class action lawsuit against both unless some satisfactory response is given.