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Old 11-23-2010, 09:35 AM   #1 (permalink)
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Unhappy Can't delete emails from handheld

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I have my BB bold 9700 for about a month now.

Since a week i can't delete my emails from my blackberry anymore.
I can delete them from my gmail account but they are still showing on my handheld.

Pls help me out, it's so annoying.

Thanks in advance!

Last edited by lichia : 11-23-2010 at 10:02 AM.
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Old 11-23-2010, 09:42 AM   #2 (permalink)
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Default Re: Can't delete emails from handheld

Its a 9700 not a 7900.
Please update your profile with the correct model number, thanks.
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Old 11-23-2010, 10:05 AM   #3 (permalink)
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Default Re: Can't delete emails from handheld

That's probably showing how much i know about my blackberry.
Anyway it's done.

I still need help.
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Old 11-23-2010, 10:13 AM   #4 (permalink)
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Default Re: Can't delete emails from handheld

What happens when you try to delete emails on the BB?
Does it give an error?
Does it not give the delete option?
Have you tried a battery pull?
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Old 11-23-2010, 02:12 PM   #5 (permalink)
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Default Re: Can't delete emails from handheld

Ditto. Exactly what are you doing, and try a battery pull.

Also, someone was complaining about this sort of things just yesterday. The member changed the email settings from delete on handheld and mailbox to delete on handheld and report it fixed his/her problem. I don't think it should make a difference, but for giggles try it if the battery pull doesn't resolve the problem.
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Old 11-24-2010, 06:29 AM   #6 (permalink)
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Default Re: Can't delete emails from handheld

It does give the delete option and when i press delete, nothing happens.

Already tried this:
- The member changed the email settings from delete on handheld and mailbox to delete on handheld and report it fixed his/her problem.

- Battery pull

Doesn't work.

Someone from the IT desk at work told me I had to delete the email application.. that sounds a bit weird tho..
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Old 11-24-2010, 06:45 AM   #7 (permalink)
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Default Re: Can't delete emails from handheld

Is the BlackBerry on BES?
Posted via BlackBerryForums.com Mobile
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Old 11-24-2010, 07:13 AM   #8 (permalink)
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Default Re: Can't delete emails from handheld

I'm having a similar problem, previously I had no problem now when I delete one it locks up the phone for a short period then in my list of emails the envelope will be there empty, the message can not be opened and there is a gold star after the title. This seems to be happening to all since I upgraded to the present operating system. This only happens on the Gmail account, my other two accounts still delete normally.
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Last edited by realouis : 11-24-2010 at 07:29 AM.
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Old 11-24-2010, 08:04 AM   #9 (permalink)
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Default Re: Can't delete emails from handheld

battery pull cleared problem, I was unable to pull earlier due to family emergency but once rebooted problem was gone.
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Old 11-25-2010, 07:01 AM   #10 (permalink)
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Default I can't attach file *.doc via email

Dear all<<

Need some suggest why I can't attach file *.doc for my email??
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Old 11-25-2010, 06:00 PM   #11 (permalink)
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Default Re: I can't attach file *.doc via email

Quote:
Originally Posted by Rian Pratama View Post
Dear all<<

Need some suggest why I can't attach file *.doc for my email??
Itís not polite to hijack a post thread. Please open your own.

Lichia, how are you deleting emails? and are you on a corporate blackberry?
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