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Old 11-24-2010, 12:54 PM   #1 (permalink)
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Default One-way sync problem

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Hi

I am having problems sync'ing my emails on the handheld with the online account. When I read my emails on my computer, then still they show as unopened on the BB. However if I read them on BB they show as opened on the computer. So it seems like it is doing one-way sync. Reconcile now does not work at all.

I have two email accounts. I have a yahoo account which can synch both ways however my work account (server: IMAP) has this one-way synch problem. I have a BB 9300 Curve and I am using BIS but not BES.

As a final note, both of my accounts were working fine until I installed Google Sync. After that my work account started having this sync problem. I deleted Google Sync, did wipe out on the BB, sent the service books, turned on and off many times and deleted and created the accounts. None of these worked.

I would appreciate any kind of help!

Thanks
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Old 11-24-2010, 12:57 PM   #2 (permalink)
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Default Re: One-way sync problem

Turning a BB on and off, does nothing. A battery pull should be done.
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Old 11-24-2010, 12:59 PM   #3 (permalink)
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Default Re: One-way sync problem

Thanks but I did that as well.. I even waited for more than 30 secs.
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Old 11-24-2010, 12:59 PM   #4 (permalink)
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Default Re: One-way sync problem

To be honest with you wireless reconcile is works sometimes and other times it doesn't, never trusted it at all, I have had alot of people complain about this.
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