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Old 12-14-2010, 08:40 AM   #1 (permalink)
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Exclamation William James Coppin Needs Help With ERR Message

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Hi,

My name is William James Coppin,

I slept through my alarm this morning because my phone seems to have reset itself and shows a white screen with ERR message on it!!

the broker who had this particular model in stock basically gave me abuse and told me its my problem not his.

anybody got some information on how to fix this??

i got a bad deal with this guy!! he's an FSA!!
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Old 12-14-2010, 08:44 AM   #2 (permalink)
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Default Re: William James Coppin Needs Help With ERR Message

What is the error message? Did it have a number like 507 or 523, or something like that?

What was the last thing you did with the device before this happened?

Have you tried a battery pull?
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Old 12-14-2010, 08:48 AM   #3 (permalink)
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Default Re: William James Coppin Needs Help With ERR Message

Yeah 523 error. I slipped over in the snow and it was in my pocket..

what should i do?
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Old 12-14-2010, 08:52 AM   #4 (permalink)
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Default Re: William James Coppin Needs Help With ERR Message

Quote:
Originally Posted by william james coppin View Post
Hi,

My name is William James Coppin,

I slept through my alarm this morning because my phone seems to have reset itself and shows a white screen with ERR message on it!!

the broker who had this particular model in stock basically gave me abuse and told me its my problem not his.

anybody got some information on how to fix this??

i got a bad deal with this guy!! he's an FSA!!


Should i re install software maybe? please help
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Old 12-14-2010, 04:08 PM   #5 (permalink)
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Default Re: William James Coppin Needs Help With ERR Message

Hi William,

I had a similar issue a couple of weeks ago and that was due to snow too. Well the bottle of red before I stepped out in it probably didn't help either thining about it.

Anyway net result was that I had to do a factory reset and that seemed to do the trick. The phone was pretty wet and damp and I don't know why it should trigger that particular error but heh it worked and saved me a mint!

My guy wasn't an FSA so there are some good brokers out ther there who do know their stuff and will look after you so have faith!

Let us know how you got on.

Anyway Redbond - Kevin Redbond signing out here.

Kevin
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Old 12-14-2010, 04:11 PM   #6 (permalink)
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Default Re: William James Coppin Needs Help With ERR Message

Kevin here again Will.

I forgot to mention that I dried the phone out near a radiator for two days so if yours has suffered some abuse and you need to broker a peace offering to get it back in the land of the living then offer it a two day holiday in front of a rad doing nothing!

Kevin
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Old 12-14-2010, 04:28 PM   #7 (permalink)
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Default Re: William James Coppin Needs Help With ERR Message

Quote:
Originally Posted by william james coppin View Post
Yeah 523 error. I slipped over in the snow and it was in my pocket..

what should i do?
See our FAQ for an article on the 523 error. There is another there for what to do if it gets wet. Depending upon how wet it got, nothing might fix it.

Reloading the OS is the worst case fix.
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Old 12-14-2010, 10:03 PM   #8 (permalink)
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Default Re: William James Coppin Needs Help With ERR Message

Talking about yourself in the third person =
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