BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 12-14-2010, 01:22 PM   #1 (permalink)
Knows Where the Search Button Is
 
Join Date: Jan 2007
Model: 8310
Carrier: ATT
Posts: 21
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Attachments not forwarding

Please Login to Remove!

So we have just recently migrated to Exchange 2010 and BES 5.0.2. I have users reporting that they can not forward email attachments. The email goes through, but the attachment gets stripped.

- The attachments are minimal in size.
- This happens to both internal and external email.
- I tested the attachment service and it was successful.

Any thoughts?
Offline  
Old 12-17-2010, 05:37 PM   #2 (permalink)
BlackBerry Mensa
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: Cheerios
PIN: No Pin just a Tack
Carrier: at&t
Posts: 9,677
Post Thanks: 89
Thanked 825 Times in 794 Posts
Default Re: Attachments not forwarding

Specific attachments ( the file extensions) require inclusion in the blackberry Attachment service setup.
Blackberry offers some information on their web site. I included only one suggestion from them.


KB13166-How to add support for additional extensions to the BlackBerry Attachment Service
__________________
If someone helps, tell them by clicking the Thanks button


Z10 on BES
Z10 on BIS
Offline  
Old 12-22-2010, 02:13 PM   #3 (permalink)
Knows Where the Search Button Is
 
Join Date: Jan 2007
Model: 8310
Carrier: ATT
Posts: 21
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Re: Attachments not forwarding

Thank you for the reply tsac. I double checked and all attachments needed are already there.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: Attachments not forwarding
Thread Thread Starter Forum Replies Last Post
GOOGLE VOICE as your Voice Mail instructions serrano_yejo Aftermarket Software 6 08-06-2009 05:24 PM
BES users are unable to send attachments Simplicity Trevor BES Admin Corner 0 04-29-2009 06:26 PM
Forwarding attachments in GMAIL - Verizon 8703e Horseshoe General Legacy Device Discussion 2 07-12-2007 11:29 AM
Forwarding + Attachments ctaborda BES Admin Corner 4 01-24-2007 05:34 PM

Server Products 82559 Stainless Steel Lift-Off Fountain Jar Lid
$23.0
Server Products 82559 Stainless Steel Lift-Off Fountain Jar Lid pictureAvaya S8300D Media Server 700463532
$149.0
Avaya S8300D Media Server 700463532 pictureCisco MCU 5310 TelePresence Voice/Video/Data Conference Server (CTI-5310-MCU-K9)
$1302.15
Cisco MCU 5310 TelePresence Voice/Video/Data Conference Server (CTI-5310-MCU-K9) pictureAvaya TN2302AP HV20 IP Media Processor Server Interface Card
$23.99
Avaya TN2302AP HV20 IP Media Processor Server Interface Card pictureServer Food Server Supreme FSPW-SS Dispenser and Condiment Warmer with Pump
$289.99
Server Food Server Supreme FSPW-SS Dispenser and Condiment Warmer with Pump picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.