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Old 12-14-2010, 01:22 PM   #1 (permalink)
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Default Attachments not forwarding

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So we have just recently migrated to Exchange 2010 and BES 5.0.2. I have users reporting that they can not forward email attachments. The email goes through, but the attachment gets stripped.

- The attachments are minimal in size.
- This happens to both internal and external email.
- I tested the attachment service and it was successful.

Any thoughts?
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Old 12-17-2010, 05:37 PM   #2 (permalink)
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Default Re: Attachments not forwarding

Specific attachments ( the file extensions) require inclusion in the blackberry Attachment service setup.
Blackberry offers some information on their web site. I included only one suggestion from them.


KB13166-How to add support for additional extensions to the BlackBerry Attachment Service
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Old 12-22-2010, 02:13 PM   #3 (permalink)
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Default Re: Attachments not forwarding

Thank you for the reply tsac. I double checked and all attachments needed are already there.
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