12-21-2010, 09:59 PM
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| | BB Storm 1 - Problem!!
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It's not my phone. Belongs to my boyfriend, but here is the issue:
The phone worked at night, went to bed and when we woke up it was completely non-functional. We assumed the battery had died so he let it charge a an hour or so and tried to turn it on and nothing would happen. No lights, no sounds. Nothing.
Went to Verizon and they basically told us the same thing; that the phone wouldn't turn on and they didn't know why either.
So he's been using a borrowed phone for now, but tonight I had the idea to update the phone via PC. (His phone was a little out-dated). With a little fighting, I got my PC to recognize his phone - updated it and now it turns on! Yay! But, all you can see is the lights under the screen and buttons (the screen itself actually stays black), the red light flashes at the top of the phone and then it beeps like 3 or 4 times then slowly shuts it's self off.
Right now I have the phone charging hoping that it's just a battery issue. Also, you can kind of see a faint line down the middle of the touch screen when you turn it on as well.
Any ideas what might be the problem? It turns on, red light flashes, beeps, can see the lighting under the screen and buttons are on, and a faint line down the middle of the screen and then it shuts off.. Could this be fixable? With the holidays, we cant afford another phone right now. :(