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Old 12-27-2010, 05:51 AM   #1 (permalink)
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Default IMAP root folder - BIS

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Hello, just got a 8520 for Christmas with a BIS plan.

I've setup my IMAP email with success, but can't synchronize the Trash folder because my IMAP account has a root path INBOX.

My email provider says this:
Alternate namespace: Some IMAP software (e. g. Blackberry BIS, Apple Mail) has been known to have problems with the "INBOX" root folder path that FastMail.FM uses. You can work around that by changing to the "alternate namespace" ports. Change 143 -> 142, or for SSL, 993 -> 992 and leave the Root folder/path blank instead.

I've tried to change SSL to 992 but it doesn't allow me to change.
Help please...
Old 12-27-2010, 09:27 AM   #2 (permalink)
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Default Re: IMAP root folder - BIS

Try this: * Blackberry BIS users - it seems the Blackberry BIS server uses some fairly hardcoded folder paths (eg "Sent Items" and "Trash") and won't search for sub-folders of INBOX, so this should work better. To set this up, you need to login to the BIS website, create the FM account and leave your password blank. It should then take you to a more advanced configuration screen where you can set the port to use explicitly.

Found on: Alternate namespace IMAP port (may help Outlook,OL Express,Apple Mail and BIS users) -
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