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Old 01-04-2011, 11:27 AM   #1 (permalink)
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Default BB unreliable playing Media files?

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Dear members

I have switched from iphone and now I have a BB Torch, nice device, but It cannot recognise video files. The only file that is recognised is the sample one, which came with my Torch.
I went to the BB website to check that I was using the right formats, including resolution, kbps. I tried using different formats, but no success.
I also tried the Quick Pull application
I tried removing the battery
I tried reading previous threads and I adjusted settings for the SD card (my card works fine with other files)
The video files work fine in my wife's iphone and on iTunes
I would be very grateful for any advice, because I purchased the BB Torch, mainly for the big screen (to see videos on it)

Best Regards

Old 01-05-2011, 02:26 PM   #2 (permalink)
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Default Re: BB unreliable playing Media files?

maybe they are DRM protected in I tunes and you need to sync with Desktop manager that supports I tunes.
unlock your phone here
I am on
BES 10 running sweet for my Passport, Z30, Z10 and Q10
Old 01-05-2011, 07:43 PM   #3 (permalink)
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Default Re: BB unreliable playing Media files?

Try reading this.

KB15643-What is BlackBerry Media Sync?

DRM and BB

KB16309-Digital Rights Management and the BlackBerry smartphone
If someone helps, tell them by clicking the Thanks button

9810 on BES
Z10 on BIS

Last edited by tsac : 01-05-2011 at 07:45 PM.
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