Originally Posted by jamead1981
If you have reset your device you will also need to go back into your Carriers BIS website and resend your service books (found under the help menu) to ensure you BB has all the correct service books installed. If you have done this already, do your inbox's appear when you view the full list of applications etc on your BB? If so you could just need to reorder the icons so that that mailboxs appear at the top (and therefore on your home screen if you are using a standard theme).
I figured it out, options, made sure data services and while roaming were set to on and Network Selection mode was Home Only, then I chose start provisioning. My email folders were already there but needed to be registered.