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Old 01-24-2011, 03:03 AM   #1 (permalink)
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Default MS Outlook Forwarding rule

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Am a BB corporate user. BB is unable to receive emails when I create rules for a folder in Inbox of Outlook(MS). only the mails in the folder is not getting forwarded, but the emails in inbox is able to receive in BB.

Can any help on this?
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Old 01-24-2011, 05:16 AM   #2 (permalink)
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Default Re: MS Outlook Forwarding rule

You need to turn on Folder Redirection for all folders that you want delivered to the BB.

By default, just Inbox and Sent are enabled.

If you have other folders, and you have rules that move messages to these folders upon delivery (bypassing the inbox) you need to enable them for folder redirection.

You have a 9000, so I am assuming it is OS5

1. From the Home screen of the BlackBerry, click the Messages folder.
2. Press the Menu key and click Options then click Email Settings.
3. Press the Menu key and select Folder Redirection.
4. Expand Desktop, expand Mailbox - <Mailbox Name> and expand Inbox as necessary.
5. Select or clear each check box as required (select check boxes for any folders required to be redirected to the BlackBerry smartphone).
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