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Help, Uncaught exception error

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Old 01-30-2011, 02:55 PM   #1 (permalink)
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Default Help, Uncaught exception error

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Can anyone help, I was deleting some videos and went to watch one and it asked about enabling Captions. I clicked OK and now it will not play back any videos and when I go to record or take a picture I get the following eror

Uncaught exception: java.lang.NullPointer Exception

Any advice greatly appreciated
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Old 01-30-2011, 03:17 PM   #2 (permalink)
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Default Re: Help, Uncaught exception error
Try this:

1st step to take if device is having problems? - BlackBerryFAQ
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Old 01-30-2011, 03:41 PM   #3 (permalink)
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Default Re: Help, Uncaught exception error
yay, that worked, thank you
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Old 01-30-2011, 04:38 PM   #4 (permalink)
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Default Re: Help, Uncaught exception error
Glad you got it sorted out.
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