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Old 02-09-2011, 02:10 PM   #1 (permalink)
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Default BB Mesenger Waiting For Authorisation

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I cannot get the BB Messenger to work on my BB9700. After inviting a contact through either SMS/Pin/Barcode the outcome if always "Pending" with the response "Waiting for Authorisation" anybody know what authorisation this relates to and how to fix this ?????
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Old 02-09-2011, 02:19 PM   #2 (permalink)
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Default Re: BB Mesenger Waiting For Authorisation

First, do you have a BlackBerry Data Plan, not the same as a basic data or Internet plan? If not, BBM will not function.

If you have a BB Data Plan and it is active, did the person you invite receive the invitation and did they accept it?
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Old 02-09-2011, 02:22 PM   #3 (permalink)
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Default Re: BB Mesenger Waiting For Authorisation

And it is not necessary to double-post....
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Old 02-09-2011, 02:26 PM   #4 (permalink)
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Default Re: BB Mesenger Waiting For Authorisation

Nope no specific BB plan but I am aware of other users on the same network that don't have a BB specific plan and their BB Mesenger works .. on my side no the B party never recieves the invite
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Old 02-09-2011, 03:19 PM   #5 (permalink)
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Default Re: BB Mesenger Waiting For Authorisation

You need to have a specific blackberry data plan in order to use BBM.

What do I need a Data Plan for? - BlackBerryFAQ
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