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Old 02-16-2011, 02:10 AM   #1 (permalink)
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Default Unable to connect to mailboxes after introducing Exchange 2010.

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Hello there:

I have recently added an Exchange 2010 server to my network which still has an Exchange 2003 Server together with a BES Express Server. The users whose mailboxes reside on the Exchange 2010 Server are unable to connect to their mailboxes. Users with mailboxes on the Exchange 2003 Server are happy as they are able to connect and sync their blackberries with their mailboxes. I'd like to know if anybody has experienced this before and how they solved it.

Thanks in advance,

Alex.
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Old 02-16-2011, 06:02 AM   #2 (permalink)
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Default Re: Unable to connect to mailboxes after introducing Exchange 2010.

How do the users sync?

OWA? BES?
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Old 02-16-2011, 08:28 AM   #3 (permalink)
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Default Re: Unable to connect to mailboxes after introducing Exchange 2010.

Bes
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Old 02-18-2011, 06:07 AM   #4 (permalink)
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Default Re: Unable to connect to mailboxes after introducing Exchange 2010.

Did you set the BESAdmin permissions on the 2010 server?
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Old 02-19-2011, 10:56 PM   #5 (permalink)
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Default Re: Unable to connect to mailboxes after introducing Exchange 2010.

I am unable to post an article yet, but please go to blackberry.com,
select support, then knowledge base, search for KB22601.
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Old 02-20-2011, 09:57 AM   #6 (permalink)
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Default Re: Unable to connect to mailboxes after introducing Exchange 2010.

KB22601-How to migrate from Microsoft Exchange Server 2003 or 2007 to Microsoft Exchange Server 2010 in a BlackBerry Enterprise Server 5.0 environment
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