BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 02-21-2011, 05:08 AM   #1 (permalink)
New Member
 
Join Date: Feb 2011
Model: Many
PIN: N/A
Carrier: Various
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Exclamation Emails not coming through when locked/in standby

Please Login to Remove!

Hi,

I'm having a few problems with emails not delivering until users unlock their handsets. This morning we had over 2000 pending data packets! I wonder if anyone could help me find a solution?

We are running BES 4.1 with around 250 users. Once i've mentioned to the user to unlock their handset they start to receive the emails. This is causing quite an issue with specific users receiving alerts late.

Any help will be much appreciated..

Thanks,
H
Offline  
Old 02-21-2011, 07:56 AM   #2 (permalink)
BlackBerry God
 
aiharkness's Avatar
 
Join Date: Jul 2005
Location: Florida Panhandle
Model: BBPP
OS: 10.3.2
Carrier: T-Mobile USA
Posts: 13,923
Post Thanks: 19
Thanked 522 Times in 507 Posts
Default Re: Emails not coming through when locked/in standby

FYI I think you should have posted this in the BES sub-forum. You are more likely to get the right eyes on your question there. Maybe a mod will move it.

Also, I've seen this question on the forum before, but don't remember the answer or didn't see one. You should search if you haven't already.
__________________
- Ira
Offline  
Old 02-21-2011, 07:57 AM   #3 (permalink)
BlackBerry God
 
aiharkness's Avatar
 
Join Date: Jul 2005
Location: Florida Panhandle
Model: BBPP
OS: 10.3.2
Carrier: T-Mobile USA
Posts: 13,923
Post Thanks: 19
Thanked 522 Times in 507 Posts
Default Re: Emails not coming through when locked/in standby

.... take a look at Emails not received on Blackberry until it is unlocked.
__________________
- Ira
Offline  
Old 02-21-2011, 08:14 AM   #4 (permalink)
New Member
 
Join Date: Feb 2011
Model: Many
PIN: N/A
Carrier: Various
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Re: Emails not coming through when locked/in standby

Thanks for the advice i'll make sure i post these sort of queries in the right place next time!

That link is exactly what i'm after. I'm going to check to see if it fixes it.

Again, many thanks,
H
Offline  
Old 02-21-2011, 08:41 AM   #5 (permalink)
BlackBerry God
 
aiharkness's Avatar
 
Join Date: Jul 2005
Location: Florida Panhandle
Model: BBPP
OS: 10.3.2
Carrier: T-Mobile USA
Posts: 13,923
Post Thanks: 19
Thanked 522 Times in 507 Posts
Default Re: Emails not coming through when locked/in standby

Happy to help.
Posted via BlackBerryForums.com Mobile
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: Emails not coming through when locked/in standby
Thread Thread Starter Forum Replies Last Post
bug while deleting several emails at once (all messages seem to disappear) bluejae General 9700 Series Discussion - Bold 2 12 05-12-2011 11:37 AM
Emails Coming In Late macfreak86 General 8900 Series Discussion - Javelin 14 03-15-2009 12:17 AM
Emails not coming when Outlook is open raptorfan General BlackBerry Discussion 2 05-08-2008 08:15 AM
Strange emails coming from RIM Saudidancer General 8300 Series Discussion - Curve 2 01-24-2008 02:51 PM
Sent emails are coming in as new incoming email tlesteru General Legacy Device Discussion 1 02-12-2007 04:00 PM

Digital Electric Clock Red Light LED 6Bit Common Anode With Memory Function 35mA
$4.89
Digital Electric Clock Red Light LED 6Bit Common Anode With Memory Function 35mA pictureUSB Handheld Digital Microscope Magnifier Observation Mirror +8G memory Card
$165.0
USB Handheld Digital Microscope Magnifier Observation Mirror +8G memory Card pictureSiemens 6ES7952-1KM00-0AA0 Memory Card 1PC NEW IN BOX
$808.12
Siemens  6ES7952-1KM00-0AA0  Memory Card 1PC NEW IN BOX  pictureMemory Card Anritsu Type BS32CI A 32k Byte SRAM
$39.99
Memory Card  Anritsu Type BS32CI A  32k Byte SRAM       pictureHP AGILENT 85700A 32KB RAM Card Memory for HP Spectrum Analyzers
$100.0
HP AGILENT 85700A 32KB RAM Card Memory for HP Spectrum Analyzers picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.