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Old 02-22-2011, 05:25 PM   #1 (permalink)
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Default sent messages won't hide

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My husband just purchased a pearl 9100 and he is trying to make it so his sent messages are not seen in his inbox. He goes to email, options, hide sent mail, then saves it. However, it won't save it...it defaults back to no- to not hide sent mail. Any ideas on how to fix this?
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Old 02-25-2011, 10:30 PM   #2 (permalink)
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Default Re: sent messages won't hide

Thats the way to set the option so the only issue is this, is this a corporate Blackberry or has been activated on his companys system?
If it is it may be restricted by the IT policy control and cannot be set. If it is not a company phone was it purchased used? it may still have the restriction if it was on a corporate server. Check the options/security to see if one is installed.
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