Thanks for the answer, would you be able to give me a quick idea on what would need to be done if I run across a BB device with this issue and I have it in my hands along with a cable? I ran into it yesterday and told the user he would have to manually enter all the numbers in again. I have to work on the CEOs BB Friday and I have a hunch he may have the same situation and I'd like to have a solution by then
. Thank you very much for the help.