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Old 03-15-2011, 08:26 AM   #1 (permalink)
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Exclamation syncro e-mail device/outlook

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Dear Support,

We have a device with this PIN (removed) IMEI (removed) and a contract of BIS trough MOVISTAR provider but when we are trying to synchro OUTLOOK with an Exchange account all seems to work fine be if I read a message on my device, then the same message in Outlook appears as not read and at the contrary, if I read a message in Outlook, does not read in the device. The device has not any kind of filter. Perhaps, itxxx8217;s something related with the BIS service???
We are using Desktop Manager v 6.01 to synchro in bidirectional all itmes between device/Outlook. we have an exchange e-mail account.

Thank you very much for your kind assistance in this matter.

Last edited by Dubdub : 03-15-2011 at 10:30 AM.
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Old 03-15-2011, 10:31 AM   #2 (permalink)
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Default Re: syncro e-mail device/outlook

Edited to remove PIN and IMEI information.

Email using BIS does not sync. It appears that it is working as it should.
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