BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 03-17-2011, 06:30 AM   #1 (permalink)
New Member
 
Join Date: Mar 2011
Model: torch
PIN: N/A
Carrier: orange
Posts: 5
Post Thanks: 2
Thanked 0 Times in 0 Posts
Angry Reload Software: 552

Please Login to Remove!

My phone has crashed this morning (as always at the worst possible time, waiting to hear about a job).

It reads- Reload Software: 552 and above this text has a strange symbol of a screen with a circle, square and triangle in it surrounded by a circle with a line running through.

I have tried taking out and replacing the battery a number of times and connecting it to my computer with the desktop software updated on but it wont connect as it believes it is turned of or reloading.

I have tried the Blackberry support services, but as I cannot get into the phone I cannot register the SPR ID or any of the information.

I have a CURVE.

I hope you can help,

Richard
Offline  
Old 03-17-2011, 07:06 AM   #2 (permalink)
Latino Hasta La Muerte
 
Join Date: Jan 2005
Location: Denville, NJ.
Model: 7250
OS: 4.1
PIN: G!!!
Carrier: Verizon
Posts: 9,039
Post Thanks: 51
Thanked 305 Times in 293 Posts
Default Re: Reload Software: 552

Time to connect to your pc and re-install the operating system on the BlackBerry. It's a good time to make sure you have the latest/greatest version of the OS for your particular model.

How do I upgrade the OS on my BlackBerry? - BlackBerryFAQ
Offline  
The Following User Says Thank You to rambo47 For This Useful Post:
richor999 (03-17-2011)
Old 03-17-2011, 07:18 AM   #3 (permalink)
New Member
 
Join Date: Mar 2011
Model: torch
PIN: N/A
Carrier: orange
Posts: 5
Post Thanks: 2
Thanked 0 Times in 0 Posts
Default Re: Reload Software: 552

Thanks Ramba 47,

Unfortunately though as it is in Reload Software mode - the phone won't connect to the computer... any thoughts?
Offline  
Old 03-17-2011, 07:24 AM   #4 (permalink)
Appleinator
 
Dubdub's Avatar
 
Join Date: Nov 2005
Location: New Hampshire
Model: App5
OS: AJBR549
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,033
Post Thanks: 54
Thanked 782 Times in 742 Posts
Default Re: Reload Software: 552

What model CURVE do you have? There are several 8300, 8500, 8900, 9300 - all different. Really need to know that, so please update your profile.

See the yellow sticky at the top of the Help section in case it doesn't connect.

Go to to the section for your model BB and look for the yellow sticky at the top. It has the latest OS and instructions to get up up and running again.
__________________
-->>BB FAQ

-->>Stinsonddog's Tip Site!

-->>Twitter


If someone helps, tell them by clicking the Thanks button.!!
Offline  
The Following User Says Thank You to Dubdub For This Useful Post:
richor999 (03-17-2011)
Old 03-17-2011, 07:52 AM   #5 (permalink)
New Member
 
Join Date: Mar 2011
Model: torch
PIN: N/A
Carrier: orange
Posts: 5
Post Thanks: 2
Thanked 0 Times in 0 Posts
Default Re: Reload Software: 552

Hi, Thanks for helping - It's an 8520 will update my profile with that.

On my Blackberry desktop software, there doesn't seem to be a help section, or a yellow sticky - is that what you mean?
Offline  
Old 03-17-2011, 08:46 AM   #6 (permalink)
Appleinator
 
Dubdub's Avatar
 
Join Date: Nov 2005
Location: New Hampshire
Model: App5
OS: AJBR549
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,033
Post Thanks: 54
Thanked 782 Times in 742 Posts
Default Re: Reload Software: 552

Quote:
Originally Posted by richor999 View Post
Hi, Thanks for helping - It's an 8520 will update my profile with that.

On my Blackberry desktop software, there doesn't seem to be a help section, or a yellow sticky - is that what you mean?
The 8500 section of our Forum: here: General 8500 Series Discussion - Gemini - BlackBerry Forums Support Community

And here: BlackBerry Help - BlackBerry Forums Support Community
__________________
-->>BB FAQ

-->>Stinsonddog's Tip Site!

-->>Twitter


If someone helps, tell them by clicking the Thanks button.!!
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: Reload Software: 552
Thread Thread Starter Forum Replies Last Post
My Blackberry Curve 8520 OS 4.5 shown " REload software 552". Why and How? Sirona General BlackBerry Discussion 0 03-09-2011 11:29 AM
Reload Software raffi1973 General 9000 Series Discussion - Bold 1 03-06-2011 04:14 PM
Reload Software: 507 badcrusher10 General 8900 Series Discussion - Javelin 6 03-06-2010 06:46 PM
reload software 513 2mcd General BlackBerry Discussion 0 10-27-2009 02:22 AM
Modem Software - Appears to be a feature of OS 4.0 Mark Rejhon General BlackBerry Discussion 45 11-09-2004 12:42 AM





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.