BlackBerry Forums Support Community               

Closed Thread
LinkBack Thread Tools
Old 03-19-2011, 12:55 PM   #1 (permalink)
New Member
Join Date: Feb 2011
Model: 8900
Carrier: Vodafone
Posts: 8
Post Thanks: 4
Thanked 0 Times in 0 Posts
Default No caller name when BB is locked

Please Login to Remove!

Hi everyone,,,
Can anybody help me with this prob??
when my BB 8900 is locked, although the name and number of the caller is saved in my phone, the number appears, and not the name. when it is unlocked thn the name appears as normal...
so its sometime really embaracing that frnds call and when u see only number appearing u ask who is this, frnds really mind this...

If anyone know please share
Old 03-19-2011, 02:40 PM   #2 (permalink)
BlackBerry Mensa
tsac's Avatar
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: 10.010219
PIN: No Pin just a Tack
Carrier: at&t
Posts: 9,023
Post Thanks: 56
Thanked 695 Times in 675 Posts
Default Re: No caller name when BB is locked

Unless you have them loaded in your contacts it will only display the number calling.
Also RIM is aware of this issue with calls that DO have a name in the contact list and do not display. The only thing they say is they are working on it.
If someone helps, tell them by clicking the Thanks button

9810 on BES
Z10 on BES
Z10 on BIS
The Following User Says Thank You to tsac For This Useful Post:
Achangezi (03-19-2011)
Old 04-01-2011, 08:10 AM   #3 (permalink)
BlackBerry Extraordinaire
Join Date: Aug 2008
Location: Basel
Model: Class
Carrier: Swisscom
Posts: 1,606
Post Thanks: 6
Thanked 122 Times in 119 Posts
Default Re: No caller name when BB is locked

Check if you have Content Protection set to "on". If it is set to "on" your addresses cannot be decrypted while the phone is locked.

You can avoid this by going to

Options > Security Options > Encryption

Set "Include Contacts" to "No". Save.

You should then see the name of the person who is calling you, even when the phone is locked.
Closed Thread

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: No caller name when BB is locked
Thread Thread Starter Forum Replies Last Post
Locked BB cyberdyne General BlackBerry Discussion 11 06-23-2010 08:43 AM
BB Services Connection Issues - Need help please. cynige RIM Software 4 07-14-2009 11:19 PM
Locked out of BB 8707g dodgyrog General BlackBerry Discussion 2 06-08-2009 08:44 AM
Caller ID on BB 8320 ziki General 8300 Series Discussion - Curve 4 12-08-2008 02:44 PM
Caller ID View When Locked BlueBerry112 General Legacy Device Discussion 6 03-30-2006 12:03 AM

MSA Altair Single-Gas Detector
MSA Altair Single-Gas Detector pictureMsa Altair Pro H2s
Msa Altair Pro H2s  pictureMsa So2 Altair Pro Monitor Lot Of 5
Msa So2 Altair Pro Monitor Lot Of 5 pictureMsa Altair 5
Msa Altair 5  pictureNew un Activated H2S gas monitor 24 months Top Quality MSA Altair
New un Activated  H2S gas monitor 24 months Top Quality MSA Altair picture

Copyright 2004-2016
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.