04-09-2011, 03:34 PM
Latino Hasta La Muerte
Join Date: Jan 2005
Location: Denville, NJ.
Post Thanks: 52
Thanked 307 Times in 292 Posts
| | Re: my BBM icon is not opening
If you have the icon and you have a BlackBerry data plan, check with our carrier to make sure they have your account configured properly. Resending your service books might fix it.
After resending service books and a battery pull, if there is still no joy with BBM, you might need to reload your software via Desktop Manager.