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Old 04-09-2011, 11:57 AM   #1 (permalink)
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Default my BBM icon is not opening

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I was on BBM, it now 6 month the icon don't open, I tried everything but invail
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Old 04-09-2011, 01:05 PM   #2 (permalink)
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Default Re: my BBM icon is not opening

Do you have a BlackBerry data plan?
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Old 04-09-2011, 01:12 PM   #3 (permalink)
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Default Re: my BBM icon is not opening

I'm not sure but I'm on prepaid buying BIS for 59 evry month
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Old 04-09-2011, 03:34 PM   #4 (permalink)
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Default Re: my BBM icon is not opening

If you have the icon and you have a BlackBerry data plan, check with our carrier to make sure they have your account configured properly. Resending your service books might fix it.

After resending service books and a battery pull, if there is still no joy with BBM, you might need to reload your software via Desktop Manager.
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