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Old 04-16-2011, 11:45 AM   #1 (permalink)
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Default Removing address book

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When I add my yahoo email, I forgot to disable address book. It ended up synced with it which is completely out of date. I deleted all entries from there. But in option, I can still see it listed. How can I remove it completely? I've already tried to remove the yahoo email account altogether.

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Old 04-16-2011, 01:38 PM   #2 (permalink)
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Default Re: Removing address book

Two methods that may help

KB05313-Clear the address book database on the BlackBerry smartphone


KB10735-Deleting an item does not remove it from the BlackBerry smartphone
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Old 04-16-2011, 03:03 PM   #3 (permalink)
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Default Re: Removing address book

Tried the first one and it does not help.

It's not the entries. It's the account in Address Book -> Option. The Yahoo account is still listed.
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Old 04-16-2011, 05:00 PM   #4 (permalink)
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Default Re: Removing address book

Have you tried a battery pull to reset the OS?
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Old 04-16-2011, 05:05 PM   #5 (permalink)
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Default Re: Removing address book

You should probably delete your Yahoo email account, then all the Yahoo service books. After that, and a battery pull, you can add the Yahoo email account back, taking care NOT to enable syncing the address book.
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Old 04-16-2011, 11:31 PM   #6 (permalink)
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Default Re: Removing address book

Did that, still there, without even adding yahoo account back. The service book did not come back automatically.
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