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Old 04-23-2011, 01:41 AM   #1 (permalink)
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Default I use Tourc on tmobile, having problem connecting to Playbook Bridge

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Help; i have tried it for 5 hrs at least, even Blackberry tech support cant help me, they want me to use a tmobile device, when i tried it with my bold it worked.
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Old 04-23-2011, 09:31 AM   #2 (permalink)
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Default Re: I use Tourc on tmobile, having problem connecting to Playbook Bridge

What version of the OS are you running? Make sure it is one that was released by a carrier and not a beta or hybrid.
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Old 04-23-2011, 05:16 PM   #3 (permalink)
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Default Re: I use Tourc on tmobile, having problem connecting to Playbook Bridge

I updated to 6.0.0.526 just last week,

i can connect to bluetooth, i can even tether, it just wont conenct to the bridge...

Last edited by Ade : 04-23-2011 at 05:18 PM.
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Old 04-23-2011, 06:02 PM   #4 (permalink)
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Default Re: I use Tourc on tmobile, having problem connecting to Playbook Bridge

Do you get an error message?
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Old 04-23-2011, 06:27 PM   #5 (permalink)
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Default Re: I use Tourc on tmobile, having problem connecting to Playbook Bridge

RIM's comments

KB26699-"Unable to connect BlackBerry Bridge with BlackBerry smartphone" when attempting to pair with the BlackBerry® PlayBook
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Old 04-23-2011, 09:08 PM   #6 (permalink)
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Default Re: I use Tourc on tmobile, having problem connecting to Playbook Bridge

oh wow, i guess my option's r go back to bold or just dont bridge. sucks
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Old 04-23-2011, 09:56 PM   #7 (permalink)
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Default Re: I use Tourc on tmobile, having problem connecting to Playbook Bridge

I would check in at RIM's support site for updates or other possible changes every once in a while. I'm sure others have this issue and RIM will fix it with an OS update quick.

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Old 04-24-2011, 08:18 PM   #8 (permalink)
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Default Re: I use Tourc on tmobile, having problem connecting to Playbook Bridge

Have you tried deleting the BlackBerry Bridge on your Torch and downloading it again from scratch? Doing a battery pull after deleting/re-downloading wouldn't hurt either.
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Old 04-25-2011, 08:35 AM   #9 (permalink)
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Default Re: I use Tourc on tmobile, having problem connecting to Playbook Bridge

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Originally Posted by rambo47 View Post
Have you tried deleting the BlackBerry Bridge on your Torch and downloading it again from scratch? Doing a battery pull after deleting/re-downloading wouldn't hurt either.
I have tried everything. even reloading the OS.. for some reason, it just wont connect, but connect easily with the bold.
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Old 04-25-2011, 06:38 PM   #10 (permalink)
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Default Re: I use Tourc on tmobile, having problem connecting to Playbook Bridge

For anyone who cares, i found a fix.. restore phone to Factory setting (wipe) then connect to playbook before you put your data back.. DONT FORGET TO BACK UP.. Good luck, finally i can get the best use for my playbook
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