BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 04-30-2011, 01:17 PM   #1 (permalink)
New Member
 
Join Date: Apr 2011
Location: US
Model: 8530
PIN: N/A
Carrier: Cricket
Posts: 11
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default Help with BB not saving pics, acting up!

Please Login to Remove!

A few days ago I started to notice that my curve wasn't saving pictures. I read online to try a battery pull, I did and it worked, I could see all the pictures I thought were not saved (not sure where they were being stored or hidden). However then the problem appeared again today and it's not only the pictures but I can't delete anything, I hit delete and nothing happens, I can't rename videos or ringtones or pictures.

I think this started after I plugged it to my computer for the first time, I ran the update that took almost an hour and then rebooted it. Everything has been fine besides the not saving/not showing issue.

It seems that something is stopping it from updating the files, I mean they seemed to be saving but not showing it to me. What could be the problem? How can I fix it for good? Please help me out!
Offline  
Old 04-30-2011, 03:49 PM   #2 (permalink)
BlackBerry Mensa
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: 10.010219
PIN: No Pin just a Tack
Carrier: at&t
Posts: 8,302
Post Thanks: 43
Thanked 580 Times in 575 Posts
Default Re: Help with BB not saving pics, acting up!

Check the amount of memory. weird things will happen if you have overloaded the storage. The media card or the internal memory has limits. Before the message below appears you should check


Read link

KB18459-"File System Full" appears on the BlackBerry smartphone
__________________
If someone helps, tell them by clicking the Thanks button


9810 BES
Z10 on BES
9700 BIS

Last edited by tsac : 04-30-2011 at 03:50 PM.
Offline  
Old 04-30-2011, 05:49 PM   #3 (permalink)
New Member
 
Join Date: Apr 2011
Location: US
Model: 8530
PIN: N/A
Carrier: Cricket
Posts: 11
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default Re: Help with BB not saving pics, acting up!

Thanks for your response, but everything saves directly to the memory card which is not even halfway full. I have enough space, the problem is I have to reboot it in order for it to show me the last pictures that I've saved....
Offline  
Old 04-30-2011, 06:15 PM   #4 (permalink)
BlackBerry God
 
aiharkness's Avatar
 
Join Date: Jul 2005
Location: Florida Panhandle
Model: Z10
OS: 10.2.1
Carrier: T-Mobile USA
Posts: 13,729
Post Thanks: 15
Thanked 500 Times in 487 Posts
Default Re: Help with BB not saving pics, acting up!

I assume when you referred to not seeing the images you were referring to not seeing them with the media app. Obviously the files were indeed there.

Try this: Use mass storage mode or a card reader and search for all .dat files (and .dat.rem also). Delete. Then allow the BlackBerry time to re-scan the media card afterward. Then test.
Posted via BlackBerryForums.com Mobile
Offline  
Old 04-30-2011, 10:46 PM   #5 (permalink)
New Member
 
Join Date: Apr 2011
Location: US
Model: 8530
PIN: N/A
Carrier: Cricket
Posts: 11
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default Re: Help with BB not saving pics, acting up!

Quote:
Originally Posted by aiharkness View Post
I assume when you referred to not seeing the images you were referring to not seeing them with the media app. Obviously the files were indeed there.

Try this: Use mass storage mode or a card reader and search for all .dat files (and .dat.rem also). Delete. Then allow the BlackBerry time to re-scan the media card afterward. Then test.
Posted via BlackBerryForums.com Mobile
I did it but no results... I rebooted and saw the last picture I had taken, then took another one to test and nothing... This is really getting on my nerves and nothing seems to fix it Thank you for your response
Offline  
Old 05-01-2011, 10:45 AM   #6 (permalink)
Latino Hasta La Muerte
 
Join Date: Jan 2005
Location: Denville, NJ.
Model: 7250
OS: 4.1
PIN: G!!!
Carrier: Verizon
Posts: 9,040
Post Thanks: 51
Thanked 305 Times in 293 Posts
Default Re: Help with BB not saving pics, acting up!

You might want to try backing up and then running the updater again. Make sure you're using the latest version of the OS for your model BlackBerry.
Offline  
Old 05-01-2011, 06:27 PM   #7 (permalink)
New Member
 
Join Date: Apr 2011
Location: US
Model: 8530
PIN: N/A
Carrier: Cricket
Posts: 11
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default Re: Help with BB not saving pics, acting up!

Quote:
Originally Posted by rambo47 View Post
You might want to try backing up and then running the updater again. Make sure you're using the latest version of the OS for your model BlackBerry.
I have the latest OS, I did it anyway and it just showed me that there were no current updates and if I want I can put my e-mail address so they can let me know when a new update is ready.

On the other hand I started thinking what new applications had I downloaded and just recently a friend of mine told me to download this Messenger application called Live Profile. I deleted it and without restarting the bb I took a picture and it saved it ... so I'm praying that the problem has been fixed... ! If not you'll hear from me again lol
Offline  
Old 05-01-2011, 07:32 PM   #8 (permalink)
BlackBerry Mensa
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: 10.010219
PIN: No Pin just a Tack
Carrier: at&t
Posts: 8,302
Post Thanks: 43
Thanked 580 Times in 575 Posts
Default Re: Help with BB not saving pics, acting up!

Bingo!! Live Profile interacts with the photos so maybe you have indeed found the issue.
__________________
If someone helps, tell them by clicking the Thanks button


9810 BES
Z10 on BES
9700 BIS
Offline  
The Following User Says Thank You to tsac For This Useful Post:
nicraz (05-02-2011)
Old 05-02-2011, 09:40 AM   #9 (permalink)
New Member
 
Join Date: Apr 2011
Location: US
Model: 8530
PIN: N/A
Carrier: Cricket
Posts: 11
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default Re: Help with BB not saving pics, acting up!

Quote:
Originally Posted by tsac View Post
Bingo!! Live Profile interacts with the photos so maybe you have indeed found the issue.
Today it's still working so praying it stays that way!

Thanks!
Offline  
Old 05-02-2011, 06:18 PM   #10 (permalink)
New Member
 
Join Date: Apr 2011
Location: US
Model: 8530
PIN: N/A
Carrier: Cricket
Posts: 11
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default Re: Help with BB not saving pics, acting up!

Well.... problem reappeared :( if anybody has any other possible solution I'll gladly try it.

Thanks
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: Help with BB not saving pics, acting up!
Thread Thread Starter Forum Replies Last Post
Losing Call Logs, SMS or Emails? Optimize your BB! How To Setup for max free memory! John Clark BlackBerry Help 1620 12-31-2012 06:43 AM
BB Desktop software help whtwolf Mac Users Corner 8 01-11-2011 10:32 AM
Help for BB Newbie limes88 General BlackBerry Discussion 1 01-09-2011 10:37 PM
Help! No BB Services! bigsamla BlackBerry Help 6 01-07-2011 06:45 AM
Saving attachments for editing on BB kenv General 8300 Series Discussion - Curve 2 05-27-2008 06:13 PM





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.