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Old 05-11-2011, 06:35 AM   #1 (permalink)
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Hi everyone,

Before proceed I want to apologize If there is a problem like this opened in this forum.

So I have a problem with my contact list.

When I send a email and I click in a letter like "a" normaly appear all contacts started by "a".

In this moment this is not happening.

Have you a clue about this?

PS: Sorry for the English.
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Old 05-11-2011, 08:35 AM   #2 (permalink)
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Default Re: Blackberry Contact List

First, try pulling the battery.

Then look to see if you have a filter checked.
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Old 05-11-2011, 08:57 AM   #3 (permalink)
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Thank you for your reply.

I have tried what you said but didnīt work.

Have you other solution?
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Old 05-11-2011, 10:29 AM   #4 (permalink)
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Is content protection of the address book turned on?
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Old 05-11-2011, 10:59 AM   #5 (permalink)
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Can you tell me where I can find that option?

My BB is 8520.

I have searched but I canīt find.
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Old 05-11-2011, 12:44 PM   #6 (permalink)
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I have OS 5 on the phone version I have, and I don't have an OS 6 test phone..but in OS 5 it's found at options/security options/encryption include contacts...if you can ( might not be possible due to policy) you want to turn that off...
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Old 05-13-2011, 04:42 AM   #7 (permalink)
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I tried your solution but didnīt work. But I found a solution for this problem.

To fix this problem, go into email options, then General Options. Set the "Show recent contacts when composing email" to "no," then exit and save


Thank you for your replies any way.
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