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Old 05-11-2011, 11:59 AM   #1 (permalink)
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Default Unity VMs not Deleted from BB Since Mailbox Move

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Hi All:

I have an Exchange 2003 Server, Cisco Unity 8.0, and BES 4.1 server. I moved my mailbox to another Storage Group on the same Exchange server and since the move my voicemails have not been syncing on my BB Bold after they are deleted from my IP phone or in Outlook. I receive the VM on the BB, but if I delete from my Cisco IP phone or via Outlook 2007 it does not remove the VM from the BB. If I delete from the BB, the VM is removed from Outlook and my MWI light goes off. I had a TAC case open w/Cisco and they stated it ain't them. I have run the Unity Permissions Wizard again & restarted the BB services on my BES server. Has anyone had this issue? Any advice would be greatly appreciated. Thanks.
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Old 05-11-2011, 12:33 PM   #2 (permalink)
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Default Re: Unity VMs not Deleted from BB Since Mailbox Move

You should post this in the BES Admin Corner....
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