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Old 05-24-2011, 10:24 AM   #1 (permalink)
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Default Blackberry folder limit

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I have a user who is not seeing any folders on his blackberry.

I believe from the help another member suggested that it may be too many folders in his exchange outlook client.

Anyone have any idea what the folder limit is for the blackberry dispatcher?
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Old 05-24-2011, 12:17 PM   #2 (permalink)
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Default Re: Blackberry folder limit

Not sure if you saw this kb10373. It just says "reduce the number of folders"..doesn't specify a number...
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Old 05-24-2011, 10:18 PM   #3 (permalink)
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Default Re: Blackberry folder limit

Yes but those are not the errors my user is receiving.

[40719] (05/13 00:14:40.963):{0x138C} {***.****@*****.com} GetFolderIDFromList No folder ID in list for EntryID
[40599] (05/13 00:14:40.963):{0x138C} {***.****@*****.com} GetNewMovedMessages - Could not find folder entry id in folder list for RefId=562415505
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