I bought some software for my Blackberry and the vendor ( a company in another country from the one where I live ) sent out information on installing the software in the form of an SMS message. But I never received the message, even though the vendor specified my full phone number as countrycode followed by my phone number.

My carrier is AT&T and I had signed up for one of their international messaging options. My Blackberry is a Torch 9800.

Does anyone have any idea why I never received the SMS message ?

I have been back and forth between the vendor and AT&T but no one seems to know what is happening. I do not know who is to0 blame and whose technical support is more clueless but someone should know about this.