06-14-2011, 10:52 AM
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| | bb manager 4.1 exchange 2007 Add users without MAPI
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i am trying to install a new user on our BB manager 4.1, but i fail all the time. i checked google and also search in here, but didnt find a solution to solve my problem.
first of all, i am not an admin or IT master, i am just a regular user with some computer knowledge and before we are going to pay 1000CHF to the IT company, i am trying my best to set up a new user into our BB manager 4.1 running under windows server 2003 with exchange 2007 on it.
when i start up BB manager 4.1, it says: Failed to open the default massage store using the Mapi profile "blackberry"..... but thats not the issue, since its working fine without that.
so my bro bought a new blackberry last week and i am trying hard to add it to our bb server without success and its driving my nuts.
i found some instructions online telling me i have to add user under server and then choose single user, select user, enter PIN and thats about it.
well i dont get to select single user and enter PIN. if i choose to add a new user, all i can do is select mailbox, choose user and the status says: initializing ..... for hours and hours and nothing happens. but i need to assign a device to that user with a PIN, but i dont see the option where i can select that. i hope someone can help me, i am even willing to sponsor you a beer or two by paypal.
anyone can help, would be really more than nice.
greetings from switzerland