06-23-2011, 02:19 PM
Join Date: Jul 2005
Location: Florida Panhandle
Carrier: T-Mobile USA
Post Thanks: 28
Thanked 534 Times in 518 Posts
| | Re: Unlock Problem
It may be that button is broken, or nearly broken, and you have contacts or something like that touching or separating or whatever on their own without the button being clicked.
I don't know if it is possible for dust to interfere with the button contacts. I have never seen it discussed, but I wouldn't rule it out.
The reason I asked if you had any other keyboard or button trouble, and of you had gotten it wet, is that exposure to even dampness like a sweaty pocket or foggy shower room can cause problems.
I don't know what would be involved in a hardware fix. If you simply want to prevent the device from unlocking, you could enable a password lock and ignore the keyboard lock problem for the rest of the time you have the device.
If you have access to a repair shop, you might see if they will give you an estimate, and then decide what to do.
But, by all means, if the device is still under warranty, exchange it.