I finally figured out how to force this icon to appear on a handheld. I administer around 90 devices and Cingular apparently pushed this new icon to some but not all. Once the users caught on as to what it could do for them word spread like wild fire.
To force this icon to appear on the handheld follow these steps.
1) Click on this link from your PC: https://webclient.blackberry.net/Web...ite=mycingular
2) Click create new account
3) Follow the online instructions to configure an account.
4) Put your pop server information in and away you go.
The awesome feature I have found is all messages appear in your regular Message folder on the handheld. Then when you reply to a message from the pop server it sends the reply from that respected email address.
This is an excellent resource for individuals wanting to keep track of their personal email on their blackberry. Much better than having to launch a browser and wait to load a internet web access page.