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Old 07-06-2011, 02:58 PM   #1 (permalink)
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Default batery gets hot and does not charge

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Hi, each time I connect my BB device to the charger, the batery gets very hot and it does not get charged? Is this a batery problem? Thanks.
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Old 07-06-2011, 07:06 PM   #2 (permalink)
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Default Re: batery gets hot and does not charge

Here's what I know: The BlackBerry battery is not a "dumb" battery like regular AAA, AA, C, and D size rechargeable batteries we've all been familiar with for years. The BlackBerry batteries are "smart" batteries that are read by the charging circuitry. If the battery conditions (like temperature) are not satisfactory, the BlackBerry will not charge the battery.

So, it may be the battery is bad, gets hot, and the charging circuit shuts down. Does the circuit turn on again after the battery cools a little, the battery gets hotter, and the circuit shuts down again. I don't know.

My guess is the battery is bad. Or it may be something in the device as far as I know.

If it were me, I would try to borrow a battery and charge it in your BlackBerry as a test. If all is well, buy a new battery.

If you can't borrow a battery, then buy one, and buy a genuine BlackBerry battery and not a knock-off.
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Old 07-08-2011, 08:28 AM   #3 (permalink)
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Default Re: batery gets hot and does not charge

I had the same issue with overheating and not charging with my 9700.. I found out it was the early os6 versions for me that caused those symtoms
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Old 10-23-2011, 12:58 PM   #4 (permalink)
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Default Re: batery gets hot and does not charge

I had similar problems, i didn't know what to do. my bb charge very quickly or doesn't charge at all and the phone got really hot, also the battery.

after trying and trying, i finally fix the problem. i re-install the os and it was good as new.

hope this helps!

here's how i re-install the os.

supportforums.blackberry. com/t5/Device-software-for-BlackBerry/How-To-Reload-Your-Operating-System/td-p/228990] How To Reload Your Operating System - BlackBerry Support Community Forums
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Old 10-24-2011, 07:34 AM   #5 (permalink)
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Default Re: batery gets hot and does not charge

Quote:
Originally Posted by howboy View Post
replace the battery.......
This is not the right answer.
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Old 10-25-2011, 04:41 AM   #6 (permalink)
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Default Re: batery gets hot and does not charge

Try with a caple and computer... Change sth to check the issue
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Old 10-25-2011, 05:15 AM   #7 (permalink)
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Default Re: batery gets hot and does not charge

Iam facing the same problem with 9700.
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