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Old 11-25-2004, 08:34 PM   #1 (permalink)
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Old 11-25-2004, 08:41 PM   #2 (permalink)
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Old 11-30-2004, 10:31 PM   #3 (permalink)
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Old 01-20-2005, 06:04 PM   #4 (permalink)
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Default Problem loading application software - help appreciated!

I am trying to upgrade my 7780 from OS 3.7 to 4.1, but am having trouble.

I have Desktop 4.0 installed. Then I install the Handheld 4.0 package. If I go to Blackberry Desktop->About->Handheld Software, I see OS 4.0 there ready to be installed. But then if I run Application Loader, it doesn't find any applications to install. The App Loader window just says "No system software to install for your handheld".

Any idea what might be wrong?

Thanks!
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Old 01-20-2005, 08:28 PM   #5 (permalink)
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Close Desktop Manager
Locate and delete VENDOR.XML from your C: drive
Restart Desktop Manager

It should find it and load it.
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Old 01-20-2005, 08:55 PM   #6 (permalink)
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That did it - thanks!

How the heck is one supposed to know that??!
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Old 01-20-2005, 09:02 PM   #7 (permalink)
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<no sarcasm intended>
It has been posted at least 50 times. Heck, I've posted it that many times myself. It is in several sticky threads....
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