BlackBerry Forums Support Community               

Closed Thread
LinkBack Thread Tools
Old 09-03-2011, 06:35 AM   #1 (permalink)
New Member
Join Date: Sep 2011
Model: 9000
Carrier: vodafone
Posts: 10
Post Thanks: 2
Thanked 0 Times in 0 Posts
Exclamation Problem In Updating My Device Software

Please Login to Remove!

when i try to update my device software m getting like this " Application Loader was unable to connect with your device. Restart the loading process, reconnect your device and try again." .i have got app wrld installed in my device and also the device is connected properly dont know whats the reason
Old 09-03-2011, 06:39 AM   #2 (permalink)
BlackBerry Extraordinaire
Join Date: Dec 2006
Model: I747
OS: 4.1.1
Carrier: at&t
Posts: 2,340
Post Thanks: 43
Thanked 117 Times in 107 Posts
Default Re: Problem In Updating My Device Software

How are you trying to update?

Your profile to the left says you have a model 9000. Have you looked in the 9000 forum for manual OS updates?
The Search tool and BlackBerryFAQ answer many questions.
Old 09-03-2011, 08:59 AM   #3 (permalink)
Latino Hasta La Muerte
Join Date: Jan 2005
Location: Denville, NJ.
Model: Class
OS: 10.3.1
PIN: 3324918D
Carrier: Verizon
Posts: 9,055
Post Thanks: 52
Thanked 311 Times in 296 Posts
Default Re: Problem In Updating My Device Software

Do not connect through a hub or through a peripheral device. Direct USB connection from BlackBerry to pc is what you want.
Old 09-03-2011, 09:55 AM   #4 (permalink)
Dubdub's Avatar
Join Date: Nov 2005
Location: New Hampshire
Model: App6+
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,038
Post Thanks: 54
Thanked 783 Times in 743 Posts
Default Re: Problem In Updating My Device Software

There is a sticky at the top of the BB Help section, that might be useful: Desktop Manager will not connect/detect my BB
-->>BB FAQ

-->>Stinsonddog's Tip Site!


If someone helps, tell them by clicking the Thanks button.!!
Old 09-03-2011, 11:10 AM   #5 (permalink)
BlackBerry Mensa
tsac's Avatar
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: 10.010219
PIN: No Pin just a Tack
Carrier: at&t
Posts: 8,903
Post Thanks: 49
Thanked 666 Times in 652 Posts
Default Re: Problem In Updating My Device Software

I have a new Dell laptop with 4 USB ports. I found only one would work with the BB although the pc info does not state 3 of the 4 are hub ports.
If someone helps, tell them by clicking the Thanks button

9810 BES
Z10 on BES
Closed Thread

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: Problem In Updating My Device Software
Thread Thread Starter Forum Replies Last Post
Bes 4.1.7 Mr2 Mikey_AGBoston BES Admin Corner 5 04-29-2010 03:37 PM
8700g device software upgrade problem Rowberry General Legacy Device Discussion 6 09-06-2009 10:14 AM
Leaked: for the Curve 8900 Dancass Beta You Than Me 48 02-16-2009 12:26 AM
Blackberry Activation(s)... Barry_Black General BlackBerry Discussion 5 06-07-2007 01:07 PM
Bluetooth connect to PC Paul in San Diego RIM Software 30 12-20-2006 04:23 AM

Copyright 2004-2014
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.