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Old 09-11-2011, 04:37 AM   #1 (permalink)
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Default Problem with my nude blackberry

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My blackberry tour 9630 got nude two days ago. This was what i say on the screen "technical issue return to the place of purchase for repairs". I tried to reload my os it fails; once my phone is connected to my pc and i run the application loader, my blackberry goes off after the loaded has recognize my device. please i do to don't know what to do next.
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Old 09-11-2011, 08:00 AM   #2 (permalink)
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Default Re: Problem with my nude blackberry

Um... got nude?
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Old 09-11-2011, 08:01 AM   #3 (permalink)
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Default Re: Problem with my nude blackberry

Wow, this is the old Tour 9630 becoming bricked issue. Haven't seen that in a long, long time.

If you Google search for that specific error message, you will find discussions from a while ago where solutions were discussed. Most people (if I recall correctly) ended up having to return the device for an exchange (which may or may not be a solution for you), but I seem to recall that some might have been able to fix it without having to return it.
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Old 09-11-2011, 08:16 AM   #4 (permalink)
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Default Re: Problem with my nude blackberry

If the BlackBerry itself says "return to place of purchase" then do that.
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Old 09-11-2011, 08:36 AM   #5 (permalink)
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Default Re: Problem with my nude blackberry

It has decided to go to it's maker? I didn't know a Blackberry could commit suicide. Amazing.
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Old 09-11-2011, 08:41 AM   #6 (permalink)
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Default Re: Problem with my nude blackberry

I asked my BlackBerry to get nude once, and it slapped me.
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Old 09-11-2011, 08:50 AM   #7 (permalink)
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Default Re: Problem with my nude blackberry

Quote:
Originally Posted by Nabena View Post
My blackberry tour 9630 got nude two days ago. This was what i say on the screen "technical issue return to the place of purchase for repairs". I tried to reload my os it fails; once my phone is connected to my pc and i run the application loader, my blackberry goes off after the loaded has recognize my device. please i do to don't know what to do next.

What did you do just before it happened - drop it, got it wet, loaded an app or theme?

Things like that generally do not happen all by themselves.
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Old 09-11-2011, 09:32 AM   #8 (permalink)
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Default Re: Problem with my nude blackberry

When this was being widely reported last year, it was due to a bad device OS update release.

"TECHNICAL ERROR, PLEASE RETURN TO STORE FOR REPAI... - BlackBerry Support Community Forums

technical issue return to the place of purchase for repairs - Google Search
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