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Old 10-09-2011, 07:43 AM   #1 (permalink)
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Default 9810 can not use Wifi

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I just bought a BB9810 torch. the phone can recognize and connect to wifi, but when I use browser then it said "unable to connect to the internet" I don't know why. Please help me to fix my problem. thank you very much!
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Old 10-09-2011, 07:45 AM   #2 (permalink)
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Default Re: 9810 can not use Wifi

Do you have a BlackBerry Data Plan on your account?
T-Mobile doesn't support the 9810; what type of SIM card do you have in the phone?

Thanks.
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Old 10-09-2011, 09:39 PM   #3 (permalink)
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Default Re: 9810 can not use Wifi

My phone is unlocked and I am using Tmoblie. I Just want to use Wifi to go to the internet but I did not
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Old 10-10-2011, 05:43 AM   #4 (permalink)
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Default Re: 9810 can not use Wifi

You cannot use the browser without a BlackBerry data plan, even over WiFi.
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Old 10-10-2011, 07:32 AM   #5 (permalink)
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Default Re: 9810 can not use Wifi

download the opera mini from your desktop ;)
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Old 10-10-2011, 08:28 AM   #6 (permalink)
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Default Re: 9810 can not use Wifi

Won't work. You need the WiFi Service Books which you won't get without a BlackBerry Data Plan.
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Old 10-10-2011, 01:24 PM   #7 (permalink)
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Default Re: 9810 can not use Wifi

Please tell me the detail what should I do. I am not hightech man. Thank you very much
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Old 10-10-2011, 02:20 PM   #8 (permalink)
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Default Re: 9810 can not use Wifi

Call t-mobile and have them add a Blackberry data plan to your account.
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Old 10-10-2011, 02:30 PM   #9 (permalink)
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Default Re: 9810 can not use Wifi

May not do the trick; unless T-Mobile publishes the 9810 Service Books (and, as of now they don't market the 9810) then it still won't work.
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Old 10-10-2011, 11:57 PM   #10 (permalink)
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Default Re: 9810 can not use Wifi

I just want to use Wifi ( I do not have any internet service plan) thanks
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Old 10-11-2011, 05:41 AM   #11 (permalink)
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Default Re: 9810 can not use Wifi

You can't use WiFi on a BlackBerry without a specific BlackBerry service plan. There is no way around it.
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